Immediate Commercial Response
- Identify the source of water intrusion.
- Shut off water if safe.
- Protect employees, tenants, customers, and visitors.
- Restrict access to wet or unsafe areas.
- Photograph all affected rooms and equipment.
- Move business records and electronics away from wet areas.
- Contact professional help if water affects operations, walls, floors, ceilings, or electrical systems.
- Photograph damaged inventory.
- Photograph equipment and furniture.
- Save cleanup and repair receipts.
- Record business interruption notes.
- Keep insurance claim records.
- Document communication with property managers, tenants, or vendors.
- Call for help if water affects multiple rooms.
- Call for help if commercial equipment is wet.
- Call for help if moisture is inside walls or flooring.
- Call for help if customers, tenants, or employees may be exposed to unsafe conditions.