Photo and Video Checklist
- Photograph every affected room.
- Take close-up photos of visible damage.
- Record video walking through the affected area.
- Capture the suspected source of water damage.
- Photograph damaged belongings before moving them.
- Take photos of standing water, stains, swelling, or material damage.
- Save cleanup receipts.
- Save emergency repair receipts.
- Save hotel or temporary lodging receipts if applicable.
- Save equipment rental receipts.
- Save invoices from restoration or inspection professionals.
- Keep digital and paper copies.
- Write down the date damage was discovered.
- Write down the suspected cause.
- Record claim number.
- Record adjuster name and contact information.
- Keep notes from every phone call.
- Save emails and letters from insurance.