Quick Emergency Actions
- Stop the water source if it is safe to do so.
- Shut off the main water supply if the leak is active.
- Turn off electricity if water is near outlets, appliances, or electrical panels.
- Move valuables, documents, and electronics away from the affected area.
- Take photos and videos before moving damaged materials.
- Avoid standing water if electrical hazards may exist.
- Contact a restoration professional if water has spread into walls, floors, or multiple rooms.
- Keep children and pets away from wet areas.
- Do not touch wet electrical devices.
- Watch for sagging ceilings or soft flooring.
- Wear gloves and protective footwear if entering the area.
- Avoid contaminated water from sewage, floodwater, or drain backups.
- Photograph the source of water damage.
- Photograph every affected room.
- Save receipts for emergency repairs, cleanup, or temporary lodging.
- Create a list of damaged personal property.
- Document the date and time the damage was discovered.
- Keep notes from calls with insurance, landlords, or restoration companies.