Immediate Burst Pipe Steps
- Shut off the main water supply.
- Turn off electricity if water is near outlets, appliances, or electrical systems.
- Move valuables away from the affected area.
- Place buckets or towels where safe.
- Photograph the broken pipe and affected rooms.
- Avoid standing water if electrical hazards may exist.
- Call for help if water has spread into walls, floors, ceilings, or cabinets.
- Check rooms below the leak.
- Inspect ceilings, walls, and baseboards.
- Check flooring and carpet.
- Look inside cabinets and closets.
- Check nearby electrical outlets.
- Watch for sagging drywall or ceiling areas.
- Monitor for musty odor.
- Photograph the pipe or plumbing source.
- Photograph all affected rooms.
- Save plumber and restoration invoices.
- Record the time the pipe burst or was discovered.
- Keep notes from insurance communication.
- Document any emergency mitigation steps.
- Remove standing water when safe.
- Increase airflow if electrical systems are safe.
- Remove saturated rugs and loose contents.
- Check for hidden moisture under flooring and behind walls.
- Do not ignore adjacent rooms or lower levels.