Immediate Apartment Response
- Report the issue to management or landlord.
- Stop the water source if safe.
- Move belongings away from wet areas.
- Photograph the damage.
- Avoid electrical hazards.
- Keep children and pets away from wet areas.
- Save written communication.
- Photograph ceiling stains, wet floors, walls, cabinets, and belongings.
- Record when the issue was discovered.
- Save emails or messages to management.
- Keep receipts for emergency expenses.
- Create a list of damaged personal items.
- Check walls shared with bathrooms or kitchens.
- Check ceilings below upstairs units.
- Watch for musty odor.
- Monitor cabinets, closets, and baseboards.
- Report worsening damage immediately.